Claude n8n Tutorial: Build a Front Desk Agent

Claude n8n Tutorial: Build a Front Desk Agent

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Exercise Files: https://tinyurl.com/m6w57pxu

Who it's for: This class is for beginners, business professionals, and automation enthusiasts who want to use Claude and n8n to streamline repetitive processes. It is especially useful for anyone interested in automating email management, customer follow-ups, CRM updates, and other predictable business workflows.

What it is: n8n is a workflow automation platform that connects apps and turns repetitive business processes into reliable, predictable workflows. In this video, n8n works with Claude Cowork, Gmail, Google Sheets, and Gemini to automate email management, update customer records, greet new and returning contacts, classify and summarize messages, and organize information without requiring each step to be completed manually.

What you'll learn: You’ll learn when to use n8n instead of an autonomous AI agent, connect Claude Cowork to n8n, and configure Gmail, Google Sheets, and Gemini credentials. You’ll build workflows that recognize new and returning contacts, send personalized greetings, update a CRM, classify and summarize emails, flag urgent messages, and organize information into the appropriate Google Sheets. You’ll also learn how to test, troubleshoot, and publish workflows so they run automatically.

Welcome and Goal 0:00
Why Use n8n 1:28
Prerequisites and Accounts 3:12
Connect Claude to n8n 3:40
Workflow 1 Overview 6:04
Gmail and Sheets Credentials 7:04
Prompting Claude to Build 8:33
Testing New vs Returning 11:16
Debugging and Fixing Errors 13:39
Workflow 2 AI Sorting Plan 15:51
Gemini API Setup 17:04
Build AI Branch in Claude 18:25
Testing Classification Results 20:27
Publish and Wrap Up 23:05

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